Our Written Policy

Payment Terms:

  • Cash On Delivery.


We accept returns in the following conditions, if:

  • The product is not opened,
  • The product is not damaged,
  • The product is returned within the following seven (7) days after purchase,
  • The product expires within the following fifteen (15) days after purchase.


Please note that:

  • The original receipt is mandatory,
  • No cash refund,
  • Credit note will be issued in Malongo customer account.


    Delivery Conditions:

    • Minimum order AED300 for free delivery,
    • In Dubai, extra AED25 for orders less than AED300,
    • If other Emirates & depending on address further delivery charges will be applied.


    For further information on our policies please contact us at: info@malongo.store